Privacy policy

Privacy Policy

This privacy policy describes how Curbside Kitchen collects and uses the personal information you provide on our website, www.CurbsideKitchen.com, the Curbside Kitchen mobile application, and any other website and mobile application that we own or control and which posts or links to this privacy policy (collectively, the “services”). It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

What information do we collect and how do we use it?

​So we can serve you, you give us information such as your contact or billing information, or details about orders or client needs. In addition, we log interactions such as visits to our website, orders placed, and communications among you, us, and third parties such as food providers, delivery companies, and delivery locations. We also collect precise geolocation information, such as when you authorize our mobile application to access your location.

We use the information provided to place orders with caterers to deliver food and services to whatever location(s) you designate, to create caterer profiles, and to send out newsletters, updates on event locations, and updates on new event offerings. To opt-out of newsletters or any of the mailings, please follow the directions in the newsletters, or change your account preferences on your Profile page.

No personal information will be shared with third parties for marketing or promotional purposes. The only information shared with third parties is strictly for operational purposes. These companies are authorized to use your personal information only as necessary to provide their services. For instance, we communicate your payment details to a payment processor and your order details to the food provider so that your order can be processed.

We may use your contact (but never your billing) information to send you communications regarding our products and services. We may share your contact (but never your billing) information with selected third parties whose offers we believe you may value. To opt-out of this sharing, please change your account preferences on your Profile page.

If you are the recipient of food ordered through Curbside Kitchen, your delivery-related information and dietary needs may be communicated to food providers, delivery companies, or other parties as needed so they can serve you. If you choose to designate an alternate contact person, we will share the alternate contact information with these parties. Curbside Kitchen stores this information and uses it solely to handle your food order.

How do we protect your information?

We use state-of-the-art protection. All password and billing information you provide on our website is transmitted via a secure connection called "Secure Sockets Layer (SSL) with 128-bit encryption," and then stored in a secure environment. The only credit card information we store is a credit card number's last four digits.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Please contact us if you have any questions about security on our website.

What tracking technologies do we use?

Technologies such as cookies, beacons, tags, and scripts are used by Curbside Kitchen and our partners. These technologies are used in analyzing trends, administering the services, tracking users’ movements around the services, and to gather demographic information about our user base as a whole through your computer or mobile device. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis. In our mobile application, we may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from our App. An SDK is third-party computer code that we may incorporate into our mobile applications that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising.

We use cookies for nothing other than to make the ordering process faster. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We may combine this automatically collected log information with other information we collect about you. We do this to improve the content for the communications we send to you.

We use Local Storage Objects (LSOs) such as HTML5 to store (content information and preferences).

You control your information

You can always edit and delete your information on your Profile page. On that page(or via email to hello@curbsidekitchen.com), you can also opt into or out of our sharing of your personal information with certain third parties. We will respond to your request within a reasonable timeframe. We may make available certain privacy settings on the services. Users of our mobile application also have the choice whether to allow us to access your precise location data. Your device settings may provide the ability for you to revoke our ability to access location data.

We may allow service providers and other third parties to use cookies and similar technologies to track your browsing activity over time and across the service and third-party websites. Most browsers let you remove or reject cookies.  To do this, follow the instructions in your browser settings.  Many browsers accept cookies by default until you change your settings.  Please note that if you set your browser to disable cookies, the websites may not work properly.  Similarly, your browser settings may allow you to clear your browser web storage.

We reserve the right to convey to third parties information that has been modified so the information cannot be traced back to a specific person or company.

We may disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; and to any other third party with your prior consent to do so. We may transfer your information in the course of a corporate divestiture, merger, or dissolution. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services(contact info listed below). We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other

We are not responsible in any way for websites linked to or from ours. When you link to another website, our policies are no longer in effect. We recommend that you understand the policies of the website you have reached before proceeding.

Our website includes social media features (such as the Facebook Like button) and widgets (such as the ShareThis button or interactive mini-programs that run on our site). These features may collect your IP address and information about which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.

Our website gives you the ability to leave publicly accessible reviews for orders. If you wish to edit or change these reviews you may do so by accessing past orders. To request complete removal of a review from our website, please contact us at hello@curbsidekitchen.com.

Our website offers publicly accessible comments through a third-party provider. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from comments, please contact the third-party provider. We may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

The profile you create on our site will be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.

We may update this privacy policy to reflect changes to our information practices. If we make any material changes we will notify you by email or by means of a notice on this site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.