What information do we collect and how do we use it?
So we can serve you, you give us information such as your contact or billing information, or details about orders or client needs. In addition, we log interactions such as visits to our website, orders placed, and communications among you, us, and third parties such as food providers, delivery companies, and delivery locations. We also collect precise geolocation information, such as when you authorize our mobile application to access your location.
We use the information provided to place orders with caterers to deliver food and services to whatever location(s) you designate, to create caterer profiles, and to send out newsletters, updates on event locations, and updates on new event offerings. To opt-out of newsletters or any of the mailings, please follow the directions in the newsletters, or change your account preferences on your Profile page.
We may use your contact (but never your billing) information to send you communications regarding our products and services. We may share your contact (but never your billing) information with selected third parties whose offers we believe you may value. To opt-out of this sharing, please change your account preferences on your Profile page.
If you are the recipient of food ordered through Curbside Kitchen, your delivery-related information and dietary needs may be communicated to food providers, delivery companies, or other parties as needed so they can serve you. If you choose to designate an alternate contact person, we will share the alternate contact information with these parties. Curbside Kitchen stores this information and uses it solely to handle your food order.
How do we protect your information?
We use state-of-the-art protection. All password and billing information you provide on our website is transmitted via a secure connection called "Secure Sockets Layer (SSL) with 128-bit encryption," and then stored in a secure environment. The only credit card information we store is a credit card number's last four digits.
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Please contact us if you have any questions about security on our website.
What tracking technologies do we use?
Technologies such as cookies, beacons, tags, and scripts are used by Curbside Kitchen and our partners. These technologies are used in analyzing trends, administering the services, tracking users’ movements around the services, and to gather demographic information about our user base as a whole through your computer or mobile device. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis. In our mobile application, we may collect this information directly or through our use of third-party software development kits (“SDKs”). SDKs may enable third parties to collect information directly from our App. An SDK is third-party computer code that we may incorporate into our mobile applications that may be used for a variety of purposes, including to provide us with analytics regarding the use of our mobile applications, to integrate with social media, add features or functionality to our app, or to facilitate online advertising.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve the content for the communications we send to you.
We use Local Storage Objects (LSOs) such as HTML5 to store (content information and preferences).
You control your information
You can always edit and delete your information on your Profile page. On that page(or via email to hello[email protected]), you can also opt into or out of our sharing of your personal information with certain third parties. We will respond to your request within a reasonable timeframe. We may make available certain privacy settings on the services. Users of our mobile application also have the choice whether to allow us to access your precise location data. Your device settings may provide the ability for you to revoke our ability to access location data.
We reserve the right to convey to third parties information that has been modified so the information cannot be traced back to a specific person or company.
We may disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request; and to any other third party with your prior consent to do so. We may transfer your information in the course of a corporate divestiture, merger, or dissolution. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
We will retain your information for as long as your account is active or as needed to provide you services. Please contact us if you wish to cancel your account or request that we no longer use your information to provide you services(contact info listed below). We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
We are not responsible in any way for websites linked to or from ours. When you link to another website, our policies are no longer in effect. We recommend that you understand the policies of the website you have reached before proceeding.
Our website gives you the ability to leave publicly accessible reviews for orders. If you wish to edit or change these reviews you may do so by accessing past orders. To request complete removal of a review from our website, please contact us at [email protected]
Our website offers publicly accessible comments through a third-party provider. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from comments, please contact the third-party provider. We may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
If you choose our suggested caterer service, we will collect the caterer’s name, location, and phone number. Curbside Kitchen stores this information so our caterer partnerships team can reach out to the suggested caterer with the info provided.
We will list you in our publicly accessible member directory. If you wish to request removal of your information from our directory, you can contact us at [email protected]
The profile you create on our site will be publicly accessible unless otherwise indicated. You may change the privacy settings of your profile through your account portal.